Pendo
Pendo is defining AI transformation for enterprise software. With over 14,000 customers, 900 million users globally, and more than a decade of product usage data, the platform combines analytics, qualitative feedback, and in-app guidance into a unified experience that helps organizations turn insight into action. AI-first innovation is central to how Pendo is building next, with active investments across Agent Mode, Predict, and Agent Analytics. The Product Design team supports the full platform ecosystem and is accountable for creating a cohesive customer experience.
As a Senior Product Designer, you will own design execution end-to-end for assigned product areas. You will partner closely with product and engineering leaders to turn customer insight into clear, well-reasoned design decisions that engineering can build with confidence. This role leads co-design with customers, prototypes before engineering investment, contributes to backlog prioritization, and ships experiences tied to measurable outcomes. AI tools are expected to be part of the daily design and prototyping workflow from day one.
This role is based in our Sheffield office.
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Product Designers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.
Compensation: The expected salary range for this role to be performed in Sheffield, UK is £70,000 - £80,000.
Benefits: Comprehensive, top-tier coverage including medical, dental, and life insurance, combined with pension match, equity, and high-value lifestyle perks.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.