Pendo
Pendo runs on data and AI, and this team owns the foundation that makes both work. The Data & AI Platform team builds and maintains the trusted data infrastructure, semantic layer, BI platform, and internal AI tooling that powers every insight, automation, and AI-enabled workflow across the company. The team spans data engineering, analytics engineering, BI, and software engineering, and the edges between those disciplines are intentionally blurry. If you find that energizing rather than uncomfortable, this role was written for you.
We're looking for a Director to lead this team. You'll own the data foundation the entire company leans on, drive the AI-ready infrastructure that makes agents and automations actually work, and create the internal AI workspace where every Pendozer can find, use, and contribute without friction. This is a high-autonomy, high-accountability role with real organizational reach and a clear mandate to build ahead of the business.
This role is based in Raleigh, NC and follows Pendo's hybrid model: in-office 3 days per week.
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great leaders don't just manage delivery — they operate as strategic owners, setting direction, influencing decisions across the org, and making the teams around them better.
You're AI-curious — genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything: how you evaluate new tooling, how you think about governance, how you build platforms that let others do the same. We want someone who sees AI as a multiplier, not a shortcut — and who understands what it actually takes to make AI safe and reliable at company scale.
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo core values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.
Benefits: Highly competitive, employer-heavy coverage (including $0 premium options), strong 401(k) match, equity, and flexible time off.
Compensation: Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.
The expected salary range for this role to be performed in:
- North Carolina is $187,000 - $230,000
- New York is $200,000 - $245,000
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.