We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your opportunity

On a global level, assist in administering all global benefits plans, programs, policies and processes with a focus on US based plans. If you are an energetic, self-motivated, creative and organized individual who loves to learn and are looking to join a fast-paced and growing team, this is the right opportunity for you.

What you'll do

Assists with global benefits management including regulatory compliance, and administration of benefits programs
Proactively partners with key stakeholders in People Team (HR), Finance, and Procurement
Ensures benefits programs provide a positive employee experience with education and clear communication
Serve as a first line subject matter expert for US employee benefits queries, providing clear and accurate information
Analyze benefits data, prepare reports, and provide insights to support decision-making and identify trends
Understanding of US benefit management with an interest in expanding knowledge to other global regions in APJ and EMEA
Experience with self-funding plan management in the US
Experience with Workday Benefits module
Experience assisting with time off, ADA, and leave programs (LOA)

This role requires

Proficiency in Workday Benefits/HRIS
Flexibility to work across different time zones to collaborate effectively with US, EMEA, and APJ stakeholders.
Excellent customer service skills with an ability to understand and prioritize competing, urgent requests
Intermediate Excel skills
Strong attention to detail
Excellent verbal and written communication
2+ years of experience in Human Resources and/or Benefits management

Bonus points if you have

Proficiency with Google Suite, Jira, Coupa
Bachelor’s degree in business, HR or related field
Software and tech company experience preferred
Ability to build collaborative relationships with key stakeholders
Beginner consulting and analytical skills
Experience assisting with benefits budget management in the US
Experience in developing and delivering engaging benefits communications and educational materials

Please note that visa sponsorship is not available for this position.

#LI-GK1 #LI-Remote

The range below represents a reasonable estimate of pay for the listed position. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.

Estimated Base Pay Range

$30—$38 USD

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Benefits Analyst (Contract)