Adyen
This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
About the role:
We are seeking an AV/IT Engineer with a strong background in Audio-Visual production to join our global Office Infrastructure team. In this role, you will provide exceptional AV support for company meetings, such as All Hands and company-sponsored events, in our on-site event space. Bringing a proactive attitude and a commitment to superior customer service, you will ensure seamless experiences for both in-person and remote participants. Beyond live events, you will take ownership of our diverse collaborative environments—managing everything from everyday meeting rooms and training spaces to our dedicated event areas. Alongside this AV focus, you will also oversee and maintain our general office IT infrastructure.
This role requires a builder—someone who can innovate and improve our AV experience while also standardizing and scaling our core IT operations alongside Adyen's growth. Success in this position means not only developing and maintaining a world-class AV program, but also ensuring our everyday office infrastructure remains robust, reliable, and ready to support our expanding North America team.
What You'll Do
What We're Looking For:
Experience-obsessed and creatively driven.
You are passionate about elevating the employee AV experience—not just by ensuring things work, but by designing moments that bring people together across offices. You think beyond the room, proactively identifying ways to create engaging, connection-driven experiences across locations (e.g., enabling real-time interaction, shared audience energy, and seamless participation across SF, NYC, Chicago, and global offices).
You have a strong track record of innovation, process improvement, and continuous iteration. You leverage data-driven insights to identify performance gaps, measure engagement, and make compelling recommendations for AV and IT investments that improve both productivity and experience. You think globally, building scalable solutions that benefit all offices—not just local needs.
Detail-oriented operator with strong product thinking.
Your planning and execution skills are exceptional. You translate stakeholder goals into clear, actionable roadmaps and deliver high-quality solutions on time—even when balancing competing priorities. You don’t just execute requests; you proactively identify opportunities to improve systems, standardize processes, and enhance how work gets done.
Collaborative, consultative communicator.
You are an effective partner who proactively engages with stakeholders to deeply understand their goals—not just their technical requirements. You guide event organizers and teams toward the best solutions, set clear expectations, and ensure smooth execution. You collaborate seamlessly with global infrastructure teams (including Amsterdam and beyond), aligning on standards and sharing best practices to continuously elevate the experience across all offices.
Basic Qualifications
Nice to Have
Work Location & Travel Requirements:
This position is open to the following preferred office locations: San Francisco, CA
The base salary for this position in San Francisco is: $169,000.00 - $232,000.00. The total compensation package also includes equity (RSUs).
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
All your information will be kept confidential according to EEO guidelines.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This role is based out of our San Francisco, CA office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.